Privacy Policy

NAD+OLOGY™ is operated by Surin General Trading L.L.C. (“we”, “our”, “us”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website (https://nadologylabs.com).

We are committed to handling your personal data with care, transparency, and respect.


1. Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

  • Browser type and version

  • IP address

  • Time zone

  • Cookies and usage data

  • Pages viewed and interactions

We refer to this as Device Information.

When you make a purchase or interact with us, we may collect personal data you provide, including:

  • Name

  • Email address

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

  • Contact number


2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Improve website performance and user experience

  • Communicate with you (including updates, offers, and marketing where consent is given)

  • Prevent fraud and ensure security


3. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (to fulfil orders and services)

  • Legitimate interests (to improve and protect our business)

  • Consent (for marketing communications where applicable)


4. Cookies

We use cookies to enhance your browsing experience and improve site functionality.

These may include:

  • Essential cookies (required for operation)

  • Performance and analytics cookies

  • Marketing cookies (where applicable)

You can manage cookie preferences through your browser settings.


5. Sharing Your Information

We may share your data with trusted third parties, including:

  • Payment processors

  • Delivery and logistics providers

  • Website and analytics providers

All third parties are required to handle your data securely and in accordance with applicable laws.


6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil orders

  • Meet legal and regulatory obligations

  • Resolve disputes


7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent (where applicable)

To exercise any of these rights, please contact us using the details below.


8. International Transfers

Your information may be transferred and processed outside your country of residence, including in jurisdictions with different data protection laws. We take appropriate measures to ensure your data remains protected.


9. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.

However, no method of transmission over the internet can be guaranteed to be completely secure.


10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.


11. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of any updates.


12. Contact

For any questions regarding this Privacy Policy or your personal data:

NAD+OLOGY™
Operated by Surin General Trading L.L.C.📧 info@nadology.com